1. Data Controller

The data controller responsible for your personal data is:

SHAPE - Face & Body Manual Therapies
38 Mountainview Dr, Oldcourt, Bray, Co. Wicklow, A98 PP66
Email: tomekwelkier@hotmail.com
Phone: +353 83 110 4741

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2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, phone number, email address, and postal address.

• Booking Details: Appointment history and preferences.

• Payment Information: Payment method details (processed securely via third-party payment processors).

• Website Usage Data: IP address, browser type, and pages accessed on our website.

• Health Information: Only when voluntarily provided by you for tailored treatments (e.g., allergies, medical conditions).

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3. How We Use Your Personal Data

Your personal data is used to:

• Provide and manage our services, including booking and payment processing.

• Communicate with you about your appointments and services.

• Improve our services and user experience.

• Comply with legal and regulatory obligations.

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4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you voluntarily provide information for specific purposes (e.g., newsletters).

• Contractual Necessity: To fulfill our service agreements with you.

• Legal Obligation: To comply with laws and regulations.

• Legitimate Interests: For business improvement and fraud prevention.

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5. Sharing Your Personal Data

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with:

• Service Providers: Third parties providing IT, booking, and payment processing services.

• Legal Authorities: When required to comply with legal obligations.

All third-party processors are GDPR-compliant and process your data securely.

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6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

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7. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Request corrections to inaccurate data.

• Erasure: Request deletion of your data where appropriate.

• Restriction: Limit how your data is processed.

• Portability: Receive your data in a structured, commonly used format.

• Objection: Object to data processing for certain purposes.

• Withdraw Consent: Where processing is based on your consent.

To exercise any of these rights, contact us at tomekwelkier@hotmail.com.

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8. Data Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

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9. Cookies and Website Tracking

Our website may use cookies to improve user experience. For more details, please refer to our Cookie Policy.

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10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SHAPE - Face & Body Manual Therapies
Email: tomekwelkier@hotmail.com
Phone: +353 83 110 4741
Address: 38 Mountainview Dr, Oldcourt, Bray, Co. Wicklow, A98 PP66